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Terms & Conditions

Fees and Charges

Company ASDA flowers includes all fees and charges in the value shown on our websites. You will pay no more than what you see on the product/catalogue pages - excluding extra delivery locations or extra delivery fees. We won't add anything on on the last step of the shopping cart!

Some rural or remote locations may require extra payment for flowers or delivery.  If you would like to check for any location please contact us.

These fees include a delivery fee (of which 100% goes to the supplier for delivery of the order), a service or handling fee and also a Credit Card fee that recovers the cost of operating a credit card service; part of which includes fees charged by the credit card clearing company.



ASDA flowers cannot cancel any order that has already been made up by the supplier, even if the  order has not been delivered. If the cancellation request is made before make up, then we may be able to cancel the order. However, we cannot guarantee that the order can be cancelled.


Delivery Policy

A delivery fee will be added to each order, (fees may vary depending on the destination)
We will do our best to accommodate deliveries at specific times of the day, but we cannot guarantee it.
We do deliver flowers on Sunday and all major Holidays. For some location this may not be possible due to local regulations. For such locations flowers will be delivered the following business day.



Non- Deliveries

ASDA flowers will try their best to deliver all flowers in required time and date, but we do not guarantee the delivery of any product if one of the following occurs:
a) Recipient refuses to accept delivery;
b) Address provided is incorrect;
c) Occupants are not at the location and do not respond to the "not at home" card left by our florist.
If one of these instances occurs, we may judge that the delivery has been made.